Free Shipping: Orders over R550 will be shipped for free using Pargo Pickup Points.

Orders below the free shipping threshold, and Door-to-door deliveries:  Handled by BobGo Logistics, partnering with The Courier Guy, Fastway, Ram, and Pargo Pickup Points. We offer this service on a transparent “we charge you what they charge us” basis.

Why Pargo Pickup Points: Because Pargo picks up from us daily, your parcel leaves Leisure Bay quicker and arrives sooner—simple, reliable, and perfect for busy customers.

Delivery Timeframe: Delivery usually takes 2-5 business days, depending on your location. You will also receive email updates every step of the way—from order confirmation to dispatch and delivery.

Have questions? Reach out to us anytime at hello@zayya.co.za.

Q: Are your products just copies of designer brands?
A: Never. Our fragrances are inspired by luxury, but always with our own Zayya twist. We capture the spirit of the world’s best—but what you get is unique, elevated, and proudly original.

Q: What goes into your products?
A: Only the good stuff. We use A-grade fragrance oils (sourced from Europe), high-quality bases, and ethical, cruelty-free ingredients across every product—perfumes, lotions, diffusers, and more.

Q: Are all Zayya products vegan and cruelty-free?
A: 100% yes. No animal ingredients. No animal testing. Ever. That’s a promise.

Q: How do I get the best results from Zayya products?
A: For scents, spray or use as directed (pulse points for perfume, open spaces for mists, etc.). Always store your perfumes away from heat and direct sunlight to keep them at their best. (Bonus: We have tips and guides on our blog for every product.)

Q: Are Zayya products safe for sensitive skin and homes?
A: We choose gentle, skin-friendly, and home-safe ingredients. But if you’re prone to allergies or sensitivities, we always recommend a patch test first—better safe than sorry.

Q: How do I choose the right Zayya product for me or my space?
A: Start with what feels right for you—are you after something floral, fresh, bold, calming, or cozy? Check out our bestsellers or message us for a personal recommendation. We love helping you find your signature.

Q: What if I receive the wrong item or something arrives damaged?
A: We’ll fix it. Email us at hello@zayya.co.za within 3 days of delivery, and we’ll sort it out—fast, friendly, no drama.

Q: Do you ship internationally?
A: Not yet—right now we’re keeping it proudly South African.

Q: How can I stay in the loop about new launches or specials?
A: Sign up for our email updates and follow us on Instagram or Facebook—we always share news, sneak peeks, and special offers there first.

We partner only with South Africa’s most trusted payment providers, giving you a safe, encrypted, and worry-free checkout—every single time.